STARS Frequently Asked Questions (FAQ)

The STARS installation process can't update my system files and keeps rebooting my computer.
What's going on and how do I get STARS to install correctly?

Do I need to install Access in order to use STARS?

How can I make STARS available for users off-site?

STARS tells me that it's going to expire soon. Help!

What do I do if my STARS data has been corrupted?

I forgot the password for one ICR. How can I access it?

I've lost my admin password. How can I get into STARS?

Is STARS Year 2000 (Y2K) compliant?